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Ability to pull all the headers of an email

Sometimes, important information—such as links—are included as a value of a custom email header.
22 days ago in Message headers / metadata 0 Backlog

Ability to delete a knowledge base

Today, users can delete all the content in a KB and rename it or they can unpublish a KB but there is no way to delete it entirely
23 days ago in Knowledge Base 2 Backlog

Apply the scope of a filter to the last message of a conversation (e.g before:last-week)

No description provided
23 days ago in Filters 0 Backlog

Pin parent tag and ALL nested tags to sidebar

Context: users migrating from folder-based email systems (Outlook) find it difficult to accept lack of folders. Front's answer is: use tags. However, unless you know that a tag exists, it is often difficult to find them, so users end up creating s...
23 days ago in Tags 0 Backlog

shipstation Integration

shipstation Integration to see order tracking and have access to return labels in real time to send to customers with tracking.
23 days ago in New integration requests 0 Backlog

Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
23 days ago in Links 5

Chatbot: Set knowledge base as default tab upon opening

Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
25 days ago in Chatbots 0 Backlog

Create a custom channel for ICE Chat

ICE Chat is a chat channel for to facilitate c ollaboration with other market participants using Chat. The ICE's messaging system offers diverse set up options that can be tailored to support your compliance requirements. React to trade opportunit...
25 days ago in New integration requests 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
25 days ago in P3 display 0 Backlog

Make conv_id available in plugin context for discussions

I would like to have access to the conversation ID of discussions in the context updates in the plugin pane. When selecting a discussion now, it seems that context.type is "noConversation", even though dicussions also have conversation IDs.
25 days ago in Developer Platform 0 Backlog