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Request a Delivery Receipt

Some businesses are using Outlook delivery receipts emails as a formal legal guarantee that information has been shared and Front doesn't provide that today

about 2 months ago in Email channels 0 Backlog

5 VOTE

[accuracy] Improve suggested reply accuracy (inquiry detection, customer context aware ...)

No description provided

about 2 months ago in AI / AI suggested replies (auto draft) 0 Backlog

1 VOTE

Hide individual inbox in sidebar

I use Front for work but have my personal gmail account linked as well. I'd like to hide my gmail account so I'm not distracted by it during the work day and also so I never risk my colleagues seeing my personal emails if I'm sharing my screen and...

about 2 months ago in P1 navigation - left pane 0 Backlog

3 VOTE

[accuracy] Option to reuse the message samples used for training after a tag deletion

Case: after tag deletion Situation: Currently, when an admin deletes an AI tag from an AI tagging rule, the associated message samples used for training are also removed. If the admin wishes to add the tag back, they must go through the process of...

2 months ago in AI / AI tagging 0 Backlog

3 VOTE

Option to disable console.logs in Front Chat

After installing Front Chat on my site, I see various items logged to the browser console, like the chat version - could you add an option to the Chat init code to allow developers to disable these logs?

2 months ago in Front Chat 0 Backlog

3 VOTE

Support BIMI (Brand Indicators for Message Identification)

2 months ago in Compliance & security 0 Backlog

3 VOTE

Keyboard Shortcut For Ticket Labels

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...

2 months ago in Ticketing 0 Backlog

2 VOTE

"Waiting" & "Resolved" Tabs in Personal Section

No description provided

2 months ago in Core Product Experience 0 Backlog

1 VOTE

Manage Shifts with Teammate Groups

No description provided

2 months ago in Admin Experience 0 Backlog

6 VOTE

Allows using Teams scheduling links with any calendar

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...

2 months ago in Schedule - manage your calendar 1

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