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Salesforce Plugin Enhancement - B2C Support

For objects like tasks, opportunities, and cases - prioritize loading ones associated to the contact before the broader account
9 months ago in Existing integrations 0 Backlog

Right click on Front App icon to activate shortcuts

Outlook includes a feature in which you Right-Click on the icon in your taskbar, and a list of shortcut options will appear. This allows a user to create an email, meeting, appointment, contact, etc. without needing to open the app itself. Screens...
over 1 year ago in Core Product Experience 0 Backlog

Facebook channel — support for deleting/hiding comments, liking comments, and sending private messages to comment authors

No description provided
over 1 year ago in Developer Platform 0 Backlog

Ability to generate contact lists dynamically based on custom fields

Instead of having static contact lists, they should be dynamically updated based on contact lists. This will ensure that the right people are getting emailed every time without having to remember to manually update organizational changes. For exam...
10 months ago in Contacts / Custom fields 0 Backlog

Telegram Channel — support composing new inbounds (not just replying)

Ability to start a new conversation by composing an outbound Telegram message from Front. Currently, the Telegram channel only supports replying to inbound messages.
over 1 year ago in Existing integrations 0 Backlog

Dynamic groups for use in sequences

Currently, sequences can only be sent to pre-defined, static groups, or individual email addresses. This would be more flexible if groups could be defined dynamically, such as contacts with certain attributes.
over 1 year ago in Outbound/Sequences 1 Backlog

Grammarly support in the mobile app

Not all of our employees have the desktop app. They are coaches and communicate with parents - and it would be useful to provide that functionality in the mobile app.
over 1 year ago in Core Product Experience 0 Backlog

Sync Shopify Customers as Front Contacts

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!
over 1 year ago in Contacts 1 Backlog

Allow more raw data to be pulled from the messages endpoint

Currently only conversations can be pulled, and then messages to that specific conversation id. All messages can be pulled via analytics endpoint, but this is restrictive in nature. Instead it would be great to query the endpoint directly for all ...
10 months ago in Core API 0 Backlog

Display Conversations in Third Party Tools

A customer has requested the ability to display full conversation threads in a third-party tool. Their tool stores information about their products, orders, shipments, etc. and supports iframes, so ideally, we would provide a link to the conversat...
10 months ago in Developer Platform 0 Backlog