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Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
over 1 year ago in Existing integrations 1 Backlog

Internal Email Quick Response/Suggested Response

no longer a need to say “Thank you” or acknowledge e-mails internally. Give a “Thumbs-up”, a “heart” or other emojis on an e-mail by clicking the below button. Or Front suggest a response to choose from. It is similar to Teams
over 1 year ago in Compose - write efficiently with quality 0 Backlog

Simplify searching through different inboxes

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results
almost 4 years ago in Search location 0 Backlog

Reassign custom fields pointing to a teammate to another user

Today when a user is disabled, the account remain assigned to that user in Accounts. If their manager remembers that there are accounts assigned to a departed user, they will give me a back up user or a lits of user to re-assign accounts to. To co...
5 months ago in Accounts Manager / Admin Experience 0 Backlog

Define visibility order for tags

No description provided
almost 4 years ago in Core Product Experience 0 Backlog

SEO support for knowledge base

Please comment what sorts of search engine optimization support you are interested in when voting.
over 1 year ago in Knowledge Base 0 Backlog

Hubspot / Salesforce CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
over 1 year ago in Contacts / Existing integrations 0 Backlog

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.
about 3 years ago in Conversation/inbox permissions 2 Backlog

Filter Workload Report by teammate group

We should be able to filter Front's Workload report by teammate group. For Customer Support Managers managing different global teams (i.e. APAC, EMEA, US - EST, PST etc.), this will help them quickly access insights on their respective teams workl...
11 months ago in Insights 0 Already available

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
over 2 years ago in Scheduling Links 0 Backlog