All ideas
Sort by:
Trending
Status:
Backlog
Showing 1862
8
VOTE
Opening Links from Knowledge Base in New Tab
When we click on posted links in our Knowledge Base they open up in the same browser page. This is not very convenient and we find that having links open in a new tab helps with the flow of information search. Could this please be amended in the b...
0
Backlog
8
VOTE
4
VOTE
Show summaries for all conversation previews
Show the conversation summaries when it can help understand what a conversation is about, across the app so a user can work faster. For example, showing the summaries on conversation previews in the inbox view the search view linked conversation t...
0
Backlog
3
VOTE
Ability to hide fields when creating or updating a module in Zoho
In the Zoho plugin, you can edit what fields are visible when viewing modules like a contact or lead. However, there is no way to hide certain fields from appearing the create or edit UIs. This would be useful since many of those fields are option...
0
Backlog
4
VOTE
18
VOTE
10
VOTE
Clarify inbound messages, outbound messages and comments in Chat conversations
The new design of a Chat conversation means that Inbound messages, Outbound messages and internal notes/comments can be difficult to distinguish due to the shades of blue and grey used. The compose box also now has a "Shared Draft" bar at all time...
1
Backlog
4
VOTE
6
VOTE
7
VOTE