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Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
over 4 years ago in Attendee management / Create New Event 3 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
almost 4 years ago in CSAT- Customisation - survey - answers 3 Backlog

[Contacts permissions] Different access levels for contacts

Allowing different teammate groups to have different access levels for shared contacts
almost 3 years ago in Accessing / Organizing Data 1 Backlog

CSAT link expiration

Set a duration after which the survey is not accessible
about 1 year ago in CSAT - Customisation - Survey 1 Backlog

Improved Assignment Queues

Giving Admins more confidence that no conversations are left behind thanks to rules. Front already supports queuing conversations that cannot be assigned immediately but we want to make improvements to the experience: giving Admins visibility on t...
almost 2 years ago in Assign / Workflows 0 Backlog

Custom Javascript / CSS Styling for knowledge base

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.
over 1 year ago in Knowledge Base 0 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
over 1 year ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

More granular API / OAuth token scopes

At present, Front API/OAuth tokens have very wide permissions, such as the "Shared Resources" token scope allowing read+write access to all shared resources. To help improve security, it would be great to support more granular scopes such as read/...
9 months ago in Core API / Partner Integrations 1 Backlog

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
over 3 years ago in Live Chat 0 Already available

Increase the number of pinned views in the sidebar

Increase the amount of views pinned to the sidebar to be more than 50 this is really helpful to maintain the organization of the workflow =
8 months ago in Views 0 Backlog