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Apple Watch app

No description provided
over 2 years ago in Client Platform 0 Backlog

De-Link Personal Inbox from "Main Cumulative Inbox count".

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".
10 months ago in Core Product Experience 0 Backlog

Attachments indicator when you print

No description provided
about 4 years ago in Printing 1 Backlog

Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
10 months ago in Developer Platform 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
over 1 year ago in Chatbots 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
over 1 year ago in Accounts Manager / Contacts 4 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
over 1 year ago in New integration requests 0 Backlog

Allow teammate to reply only when assigned

Request for the ability to restrict a user's ability to reply to conversations they are assigned to. This could be implemented as part of Teammate Permissions.
10 months ago in Admin Experience 0 Backlog

Configure Instagram to log DMs & Comments into separate inboxes

We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...
over 1 year ago in Existing integrations 3 Backlog

Ability to send discussions later

Same sort of feature that is available for sending email messages later but would like to see it done for the Front discussions between team members.
over 1 year ago in Internal discussions 0 Backlog