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Enable external login access for knowledge bases

Today, internal KBs can only be accessed by users logged in to Front. External KBs can be accessed by anyone with the link. We do not support custom authentication for readers to access either of these KBs.
10 months ago in Knowledge Base 6 Backlog

Multiple tabs for desktop app

This would be especially useful for creating rules. To create rules you have to grab info from messages (subject, sender info etc) and without the ability to create tabs, you have to constantly go back and forth which can be tedius.
6 months ago in Native features 0 Backlog
114 VOTE

Create a discussion with a teammate Group

Today, to start a discussion with a group of people, you need to type out each of their names to add them as participants. This can be cumbersome when the intention is to start a discussion with a large group of people. A possible solution custome...
over 1 year ago in Teammate Groups 5 Backlog

Adding spell checks and grammar suggestions languages other than English

The Front integration of Grammarly does not support other languages. Add integrations with tools like "Language Tool" that support other languages
about 1 year ago in Core Product Experience 2 Backlog
193 VOTE

Microsoft Teams integration

Send and receive messages to/from Microsoft Teams directly inside Front.
almost 3 years ago in New integration requests 2 Backlog

Setting to turn on/off auto-shared drafts

Add the ability to turn on/off the new(ish) feature that automatically shares a draft with all participants. That way a user can decide if they want to have control over when a draft is ready to be shared.
over 1 year ago in Core Product Experience 0 Backlog

Tag-triggered transitions for conversation stages

No description provided
about 1 month ago in Conversation Stages 0 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
about 1 year ago in P1 navigation - left pane / Tags 2 Backlog

Company-wide email templates

The ability to create message templates that are accessible across multiple workspaces, when it's not feasible for all who need access to also have access to the same workspace.
about 1 month ago in Admin Experience / Core Product Experience / Message templates / Workspaces 1 Backlog

Keyboard shortcut: jump to top of conversation

A button or shortcut to jump to the very first email of a conversation