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Include attachments in message templates

No description provided
over 3 years ago in Message templates 0 Backlog

Edit conversation subject activity logs

Today, users can edit conversation subjects. However, the action is not logged in the activity thread. Admins need to track every action. Editing the subject of the conversation cannot be tracked (unlike most of the other actions)
over 1 year ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Support downloading all conversation attachments

Add download all to conversation attachments. Today action is only available for message attachments
over 1 year ago in Attachments / P3 display 0 Backlog

Customize the default time of 'Day & Time' snooze option

As a user who leverages snooze frequently, I'd like to change the 'Day & Time' snooze option to default to when I start my day (at 8am, instead of 9am), after a date is selected. I'd be able to snooze conversations accurately, with less clicks.
about 2 years ago in Snooze 0 Backlog

Notify teammates when guests @mention them

Currently, when guest users @mention a teammate, that teammate will only be notified if they are already subscribed to the conversation. It would be nice if guest users could ping any teammate that has access to the conversation, rather than only ...
about 2 years ago in Core Product Experience 0 Backlog

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
about 2 years ago in Existing integrations 1 Backlog

Making the teammates visible in the view' settings

When you create a view, you can add it to teammates' sidebars right away. But once you add people from the view settings and then save, when you come back to the view, you don't see which teammate was added so you don't know who has access and who...
over 1 year ago in Views 0 Backlog

Sync Drafts Started In Gmail

I think it would be important that drafts created with another email client (e.g. Gmail) could be synchronised in Front. This would allow us to avoid having to change clients several times a day.
about 3 years ago in Two-way sync 0 Backlog

Sync Leads from Salesforce to Contacts

Leads are objects in Salesforce that are similar to Contacts - there are fields like phone number. In Salesforce, you can convert a Lead to a Contact or Account, but Front only syncs Contacts and Accounts from SFDC at the moment
over 1 year ago in Existing integrations 0 Backlog

Set a default font

No description provided
over 3 years ago in Mobile 1 Backlog