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Move conversations between inboxes delegated to me

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.
over 1 year ago in Delegated inboxes 0 Backlog

Hide individual inbox in sidebar

I use Front for work but have my personal gmail account linked as well. I'd like to hide my gmail account so I'm not distracted by it during the work day and also so I never risk my colleagues seeing my personal emails if I'm sharing my screen and...
5 months ago in P1 navigation - left pane 0 Backlog

Restrict who you can @mention

In some cases it may be undesirable for users to mention other teammates, thereby inviting them to the conversation. Some examples Users should only be able to mention other teammates with access to the current Workspace Users should only be able ...
over 3 years ago in Restrictions 2 Backlog

[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...
11 months ago in AI / AI summary / Core Product Experience 0 Backlog

More Granular Permissions for Moving Messages

Hi! I'd like to be able to restrict moving messages between workspaces. For example, I have an IT workspace that I'd rather users in my Production workspace not be able to move things to. There may also be inboxes in a workspace that people should...
over 1 year ago in Increase granularity of admin permissions / Permissions / Workspaces 0 Backlog

Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
over 1 year ago in Core Product Experience / Signatures 0 Backlog

Access Contact's Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...
over 1 year ago in SDK 0 Backlog

Age order of emails customised

It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
over 1 year ago in Navigate - find your work 0 Backlog

Simplify searching through different inboxes

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results
almost 4 years ago in Search location 0 Backlog

Rule Insight History Link

When you go in to edit a rule, it has the "Rule Insight" on the the far right. It displays some useful information. The Rule Insight shows the date and time when the rule was last applied. If you are an admin, it would be helpful to link you direc...
almost 2 years ago in Workflows 1 Backlog