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Status Backlog
Categories Restrictions
Created by Guest
Created on Oct 1, 2021

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Restrict who you can @mention

In some cases it may be undesirable for users to mention other teammates, thereby inviting them to the conversation. Some examples

  • Users should only be able to mention other teammates with access to the current Workspace

  • Users should only be able to mention other teammates with access to the current Inbox

  • Preventing a team of users being mentioned directly (e.g. developers) so that they can control how they manage internal requests for help

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  • Guest
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    |     Aug 25, 2023

    Really need this to help prevent users from @ mentioning external users and accidentially exposing internal comment threads that shouldn't be shared outside the company.

    1 reply