ADD A NEW IDEA

All ideas

Showing 1682

Macros: "Move Message to New Conversation" as action

It would be nice if we had a macro option to move a conversation to a new message. Along with this option it would be super handy if we could preset the To address on the new message.
5 months ago in Macros 0 Backlog

Fine Tune Teammate Invite Permissions (restrict to Company Admins)

As a company admin, I would like to delegate a few tasks to the Workspace admins while limiting their ability to add/invite new teammates to Front.
9 months ago in Increase granularity of admin permissions 0 Backlog

Display spam folder counter

Allow for a user to see a count on Spam mail.
almost 2 years ago in Core Product Experience 1 Backlog

Make chat window smaller when browser is not on full screen mode

When customers are not using our website on full-screen mode, the current chat box will expand & take up their entire page. Previously, the chat box would only show up in a smaller screen on the bottom right corner. We'd like this small chat b...
almost 2 years ago in Live Chat 0 Already available

Get notification when someone reacted to your comment

It is a good idea to add the ability to get a notification when someone reacts to your comment. Sometimes users reacted with a Like instead of answering you. In this case, you can miss the positive reaction to your comment as there are no notifica...
9 months ago in Comments / @ mentions 0 Backlog

Access Contact's Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...
about 1 year ago in SDK 0 Backlog

OOO auto-reply should not mark an email as read

When you have an OOO reply on, Front thinks the email that was sent in is read. It would be better to remain unread since it is just an automatic reply.
almost 2 years ago in Core Product Experience 0 Backlog

Define whether a shared channel can be used for outbound messages

In some cases, teammates should never reply to or compose message from a particular shared channel. To ensure this happens, the admin can set the channel settings such that it cannot be used for outbound messages.
almost 2 years ago in Admin Experience 0 Backlog

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...
over 1 year ago in Filters - Search hints 0 Backlog

Multiple Time Durations for Scheduling Links

It would be awesome if scheduling links contained multiple time durations. For example if someone wanted to book time with me, they could choose the option between 15 minutes or 30 minutes based on one scheduling link.
about 1 year ago in Scheduling Links 0 Backlog