Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 1705

Notify me when and why my Front webhood gets disabled

Our webhook has been disabled twice now and we have no idea why. We've had two engineers go thru all our webhook logic to make sure we're returning the correct response. This goes down and we often don't notice for a few days, and our data gets ou...
4 months ago in Developer Platform 0 Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
over 2 years ago in Calendar View 0 Backlog

Optionally invite teammates silently

Make sure admins can set up their instance properly, including teammate configuration, before sending out invitation notification.
over 1 year ago in Teammate invitation 0 Backlog

Move Shared Inboxes to another area

As an admin, I have all the inboxes showing in my sidebar in case someone needs to me to go look at something. I also have an inbox in the workspace I support. I'd like to be able to "pin" or star or somehow move that inbox up so it's easier for m...
over 1 year ago in Triage - get to inbox 0 4 Backlog

An option to hide/minimize OOO replies from recipients

Users would like an option to hide/minimize OOO auto-replies from threads to see a clearer history of interactions.
over 1 year ago in Vacation responders 0 Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
about 2 years ago in New integration requests / Plugins 0 Backlog

Display email address for failed sent message

When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
about 2 years ago in Core Product Experience 3 Backlog

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
almost 2 years ago in Core Product Experience / Tags 1 Backlog

Front Chat Branch by Agent Availability

Ability to branch chat based on agent visibility to ensure synchronous chat expectations are met - also to direct customers to submit a request via email or collect information but set expectations that all agents are "busy". and/or - ability to s...
about 2 months ago in Chatbots / Front Chat / Live Chat 0 Backlog

Create & view events from ICS files

No description provided
over 3 years ago in Create New Event 10 Backlog