Customer is requesting the ability to use dynamic links in a signature. For example, when using the custom teammate field {{teammate.phone_number}}, they would like the number to be clickable.
View reply button on the screen at all times (without needing to scroll for long conversations)
In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
Increase functionality for multiple choice question for Front Chat
Customer would like to: 1) increase the number of options from 8 to something higher. Currently they need 10 but want the chance to expand further in the future 2) Increase the character limit from 35 for these options. The customer has a number o...
Description: Results are ranked chronologically. If there are a lit of results but I know the one I looking for should be the most relevant one, it can be hard to scroll through the result. Request: Have an option to see results based on relevance
Show a more comprehensive list of activity history in private inboxes
https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...