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Created by Guest
Created on Aug 9, 2024

Use dynamic links in signatures

Customer is requesting the ability to use dynamic links in a signature. For example, when using the custom teammate field {{teammate.phone_number}}, they would like the number to be clickable.

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  • Guest
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    Aug 21, 2024

    This would be great for email addresses as well, especially for emails configured for Front users or inboxes. If a user's email is firstname.lastname@company.com and the dynamic variable in a company's dynamic signature pulls the user's email, then that email should be optionally clickable.


    The difference might be {{user.email}} and {{user.email.link}}


    More complex dynamic variables like phone numbers or web links should also be clickable links. This might be solved by creating new custom field types specifically for email, phone, & web links. Web link custom fields would be two fields - one for the web link; one for the link text. Even though phone & email links are just web links, it wouldn't be necessary for users to remember to format "mailto:firstname.lastname@company.com" or "tel://+18009999999". This would also allow Front to validate that email addresses & phone numbers are in the correct format before that field can be saved.


    I know this suggestion is more complex than just what's above - Front would need to account for custom web link fields imported via file or via API connection - but I believe this suggestion is valuable.