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Notes on an account level in Contacts

There currently is the ability to add notes to a contact but when you switch the contact to the account level, that feature goes away. This would allow us to log notes to the account regardless of who reaches out to our support team.
almost 2 years ago in Contacts 0 Backlog

Shared scheduling link for multiple people

Ability to have scheduling links for 2 or more people so that all teammates can offer their availability and a guest can schedule with any of them.
about 4 years ago in Cal Collaboration / Scheduling Links 0 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
11 months ago in Admin Experience 1 Backlog

Report on individual tags

No description provided
almost 3 years ago in Analytics - Breakdown - Tags 0 Backlog

Streamline management of teammate custom fields in table

Show and edit custom fields directly in teammates table without having to navigate into each user.
4 months ago in Custom fields 0 Backlog

Adding more time conditions to CSAT surveys

This could help increase response rates on surveys by sending them only at times when people are more likely to respond. Ideally, we would like to keep the current Delay and be able to add additional criteria. For example, it would wait 24 hours a...
almost 2 years ago in Rule conditions / Workflows 1 Backlog

Color coding for shared calendar events

We are using a shared calendar and hoping to have specific event types show as unique colors: For example 1. Training = Blue 2. Demos = Green When viewing this shared calendar within Front Calendar feature or setting the event it does not appear t...
about 4 years ago in Cal Collaboration / Calendar View 2 Backlog

Add more triggers to require tags rules

Require tag rules currently apply to move and archive actions. It could be useful to offer other options: reply, comment, etc.
over 3 years ago in Rule library 2 Backlog

Disable smart merge for individual inboxes

No description provided
over 2 years ago in Merge / privacy leaks / threading 2 Backlog

Schedule emails for the Live Dashboard

Be able to keep track of open / waiting etc. conversations on a regular basis
4 months ago in Insights 0 Backlog