ADD A NEW IDEA

All ideas

Showing 1441

msg file support

No description provided
about 3 years ago in Email channels 4 Backlog

Open Message in inbox if messaged received while sending and archiving

I have missed dozens of important messages because I hit "send and archive" and the client replys back while that is happening. The archive overrides it and I never see the new message until I get a reminder from client or I go looking for it.
8 months ago in P3 display / Triage - get to inbox 0 0 Backlog

Rule description

Add a "description" field to rules to explain what they do.
almost 2 years ago in Rule management 0 Backlog

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
3 months ago in Resources 0 Backlog

Option to stop automated responses from updating conversation timestamps

I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...
11 months ago in Insights / P3 display 0 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
about 1 year ago in Existing integrations 0 Backlog

Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
3 months ago in Comments / @ mentions 3 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
6 months ago in Email channels 1 Backlog

Turn off contacts auto-suggest

Being able to turn off auto-suggest in composer for all Front users
about 1 year ago in Search sorting 0 Backlog

Conversation QA/review system

Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only? Workflow idea: Front creates different access levels for Conversation reviewers Those reviewers are the only ones authori...
6 months ago in Admin Experience / Insights 1 Backlog