ADD A NEW IDEA

All ideas

Showing 2067

Real-time translations in Front - Google Cloud Translation API

A Front Translate module - Front user pick Translation engine. The possibility to connect your own Google Cloud Translation (account) to Front. Very easy to get started via the Google Cloud Console. Incoming messages can be translated in real time...
almost 2 years ago in New integration requests 1 Backlog

Export message templates to CSV

Provide an overview off all message templates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
almost 2 years ago in Admin Experience 2 Backlog

Tag-triggered transitions for conversation stages

No description provided
over 1 year ago in Conversation Stages 1 Will not do

Default sending field to BCC for an inbox

Suggestion to have bcc field as default when creating message (new or forwarding, replying)
about 3 years ago in Composer 2 Backlog

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.
over 2 years ago in Internal discussions 0 Backlog

Allow my customers to add others to the meeting invite when they are booking a meeting

Allow my customers to add others to the meeting invite when they are booking a meeting and not have to wait until the meeting is booked and then adding them after. I want to do though is have the customer input those emails as they fill out the li...
over 2 years ago in Scheduling Links 0 Backlog

View Contacts on Mobile App

No description provided
over 1 year ago in Contacts / Mobile 1 Backlog

Track API Tokens in Audit Logs

Track creation and deletion of App and API tokens on the audit logs.
4 months ago in Admin audit trail 0 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
9 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Ability to delete a knowledge base

Today, users can delete all the content in a KB and rename it or they can unpublish a KB but there is no way to delete it entirely
almost 2 years ago in Knowledge Base 3 Already available