Message templates are difficult to maintain, so it would really help to have the ability to export and then search for particular words/phrases to update. Alternatively, improving the interface for managing message templates would be acceptable. Right now, the search mechanism doesn't work well, so it's very difficult to find the message templates that need to be updated.
Message templates are difficult to maintain, so it would really help to have the ability to export and then search for particular words/phrases to update. Alternatively, improving the interface for managing message templates would be acceptable. Right now, the search mechanism doesn't work well, so it's very difficult to find the message templates that need to be updated.
Please add this feature, the same like the import and export function for the KB.