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Ability to rearrange the fields in Accounts and Contacts in a particular bespoke order

Just allows us to put the fields in the same order as they appear in other systems so breeds familiarity. As users build out Account list and custom fields, there should be a way to rearrange columns, sort by column, move them up/down the order, e...
about 2 years ago in Accounts Manager 1 Backlog

Keyboard shortcut: copy conversation ID and link

It really would be nice to be able to copy the conversation link using a shortcut.For faster sharing but also for example: we have a application, you can paste the front url in there, it will extract the conversation ID, call the REST API and do s...
over 1 year ago in Collaborate - work together seamlessly / Keyboard shortcuts 2 Backlog

Drag & drop images as attachments instead of inline with message

No description provided
about 2 years ago in Attachments 0 Backlog

Notion integration

No description provided
almost 4 years ago in New integration requests 1 Backlog

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
over 1 year ago in Existing integrations 0 Backlog

Option to display Knowledge Base widget (without live chat) during offline hours

Option to only show help centre from chat widget. Especially useful when chat is 'offline'. When offline hours are enabled, the widget is completely hidden from the site. This also hides the knowledge base, which seems like a strange thing to do. ...
about 1 year ago in Knowledge Base / Live Chat 0 Planned

Email was read rule trigger

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
about 4 years ago in Rule trigger 2 Backlog

Enable Search in long messages opened through the "view entire message" pop up

When I receive a very long email (more than 100k characters), I cannot search in the whole email because P3 only shows 100k characters. While I can click on the "view entire message" to open the whole email in a pop up, Search is not enabled on th...
4 months ago in Search 0 Backlog

Show calendar invites in Sent folder

View calendar invites that I have created in my Sent folder
about 2 years ago in Calendar - other 0 Backlog

Create invite based on conversation recipients/participants

No description provided
over 3 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog