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Status Backlog
Created by Guest
Created on Sep 4, 2023

Views with more filter criteria

For example:
- unassigned
- archived
- custom conversation fields
- Ticket status

  • Attach files
  • Guest
    Nov 16, 2023

    Views based on contacts or accounts

7 MERGED

Filter Views by custom ticket status

Merged
I want to filter a View based on conversations in a certain custom ticket status (e.g. Waiting on Legal). Since I can't filter a View by custom ticket status, the workaround is to use a conversation custom field. However, I can't convert the ticke...
3 months ago in Core Product Experience 0 Backlog