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Rule dynamic variable: "Trigger/Action author"

It would be very helpful if there was a condition in rules that allowed you to trigger a rule based on what Front user performed the originating trigger/action. For example, we have an SLA set up but we have a tag that will exclude a message from ...
4 months ago in Smart rules / Workflows 0 Backlog

Add security events to Audit logs

Include security-focused events on audit logs. These could include: user logins/logouts, add IP addresses to all events, MFA success/failure
4 months ago in Admin audit trail / Compliance & security 0 Backlog

Admin Settings in Mobile App

Admin Settings in Mobile App
4 months ago in Admin Experience 0 Backlog

[scale] Allow multiple AI tagging rules to be applied to one inbox

I would like to be able to AI tag messages by topic and sentiment in one inbox.
12 months ago in AI / AI tagging 1 Backlog

Unread counters for shared inboxes

No description provided
over 2 years ago in Core Product Experience 0 Backlog

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
over 1 year ago in Core Product Experience / Developer Platform 0 Backlog

Format paintbrush - Ability to copy paste formatting

No description provided
over 4 years ago in Composer 5 Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
over 4 years ago in Attendee management / Create New Event 3 Backlog

Contacts and accounts plugin on mobile app

Provide access to contacts and accounts, similar to the plug-in available on the web browser and desktop app.
10 months ago in Native features 0 Backlog

Attio CRM Integration

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/
over 1 year ago in New integration requests 3 Backlog