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Convert string to teammate group (using teammate group name)

No description provided
over 1 year ago in Smart rules 0 Backlog

shipstation Integration

shipstation Integration to see order tracking and have access to return labels in real time to send to customers with tracking.
over 1 year ago in New integration requests 0 Backlog

Make all new individual inboxes visible to analytics by default

No description provided
about 4 years ago in Analytics - Permissions 0 Backlog

Create a custom channel for ICE Chat

ICE Chat is a chat channel for to facilitate c ollaboration with other market participants using Chat. The ICE's messaging system offers diverse set up options that can be tailored to support your compliance requirements. React to trade opportunit...
over 1 year ago in New integration requests 0 Backlog

Make conv_id available in plugin context for discussions

I would like to have access to the conversation ID of discussions in the context updates in the plugin pane. When selecting a discussion now, it seems that context.type is "noConversation", even though dicussions also have conversation IDs.
over 1 year ago in Developer Platform 0 Backlog

Keyboard shortcut: open and close extended window (double-clicking on an email)

No description provided
over 2 years ago in Core Product Experience / Keyboard shortcuts 0 Backlog

Ability for "branch by keywords" option in Chatbot to answer more than one question at once

In a chatbot conversation flow, if I have two keyword sets included in a "branch by keywords" step: 1. "dog; pet; cat" 2. "early check in; late check out" And a client using the chatbot answers an open-ended question with:"can I bring my dog? how ...
over 1 year ago in Chatbots 0 Backlog

Front Chat-in-KB identified users

We'd like the ability to authenticate users in Front's KB, so we know who is asking for help if they initiate a chat within the KB and we can automatically verify chat visitor identity using the Front Chat SDK.
over 1 year ago in Front Chat / Knowledge Base 0 Backlog

Yelp Integration

Has a Yelp / Review integration been looked at?
over 1 year ago in New integration requests 0 Backlog

Em dash shortcut (—)

Why it's useful: Quicker shortcut than typing Alt + 0151 (fingers don't have to migrate over to numbers pad)Who would benefit: All grammatically savvy and efficient Front users!How would it work: It could operate exactly how it does in Outlook or ...
over 1 year ago in Composer 0 Backlog