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15Five integration

https://www.15five.com/
almost 2 years ago in New integration requests 0 Backlog

LogMeIn integration

https://www.logmein.com/
almost 2 years ago in New integration requests 0 Backlog

HighSpot integration

https://www.highspot.com/
almost 2 years ago in New integration requests 0 Backlog

TextExpander integration

https://textexpander.com/
almost 2 years ago in New integration requests 0 Backlog

Bandwidth integration

https://www.bandwidth.com/
almost 2 years ago in New integration requests 0 Backlog

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
almost 2 years ago in Message templates 0 Backlog

Count emails over 100

I would like to be able to quantify the number of emails beyond 100. Because to date, I have to count them by hand!
over 1 year ago in Counters 0 Backlog

Support alphanumeric sender ID

No description provided
about 3 years ago in Other channels / Twilio 0 Backlog

[accuracy] See more similar conversations

It would be helpful if we could: flag suggested conversations that were not helpful (more often than not, there's at least 1 irrelevant suggested similar convo) have the AI generate more similar conversations if possible (when the user flags one o...
8 months ago in AI / AI similar conversations 0 Backlog

[UX] Better conversation preview for Similar Conversations

I wish to better understand if a similar conversation is a good one, so I can open it up and get the answer I need. I need to quickly see what a conversation is about. What about seeing a Similar Conversation answer, which is a text saying why thi...
8 months ago in AI / AI similar conversations 0 Backlog