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Status Backlog
Categories Knowledge Base
Created by Guest
Created on Jan 12, 2024

Ability to recover deleted KB Articles

Customers can spend a lot of time putting together KB articles. Deletions can always happen by accident and right now we do not offer a method for easy recovery. It would be nice if customers had a grace period where they could reverse any deletions just in case it was done my mistake.

Having to recreate a Help Center article that took several hours (or days) to put together can be very frustrating.

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