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5
VOTE
Log timeline activity on conversation subject being manually changed
My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
2
Backlog
1
VOTE
2
VOTE
Improve Chat Transcript Email Styling/Formatting
The chat transcript emails can be difficult to read—especially for longer conversations. They often appear as one long quoted thread, which makes it hard to follow the back-and-forth flow of the conversation. It would be a big improvement if the t...
0
Backlog
15
VOTE
24
VOTE
10
VOTE
19
VOTE
11
VOTE
Set up views to filter by two tags using AND condition instead of OR/ANY
Right now, when setting up a view, you can only choose to filter by ANY tag which means that if I select more than one, I am getting all emails with any of those tags (OR logic). However, I would love to be able to select more than one tag and onl...
0
Backlog
1
VOTE
Copy only required parts of DNS record for users
It's confusing + bad UX for users to have to follow these specific instructions when copy + pasting DNS settings. Ideally, the "copy" option would be able to grab only the parts of the record that are needed. The current setup adds additional work...
0
Backlog
2
VOTE
Macros: [Archive for specific teammates] action
As a user, for the same reasons that Archiving and unsubscribing specific users in a rule is useful, I want to be able to do this for a Macro. For example, when moving a conversation from Inbox A to Inbox B. Even if some participants on the conver...
0
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