All ideas

When voting, please specify which one(s) of the below is the most important for you. Thanks Drag & drop article reordering Ability to add more than one image per line in knowledge base for better readability When editing the table, you always ...

Being able to delegate an inbox to teammates via mobile phone in case we don't have access to the desktop.

Situation Description: Currently, AI translation for inbound and outbound messages requires users to manually trigger the translation. This adds extra steps and actions that slow down their workflow, especially for users handling conversations in ...

Ability to snooze a conversation from rules.

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...

Ability to use Front in German

Use the "reply-to" field for auto replies instead of the "from:" field.

Have the option to customize the vertical switcher. Some ideas are: show/hide workspaces in the vertical switcher and customize order in which they appear on the sidebar