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Log timeline activity on conversation subject being manually changed

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
10 months ago in P3 display 2 Backlog

Always include option not to send attendees an email about an update made to the event

Today the option to "email guests" about an event change is only available sometimes. Needs to be available consistently for all types of event updates.
almost 2 years ago in Managing/Updating Events 0 Backlog

Airtable integration

No description provided
about 4 years ago in New integration requests 4 Backlog

Outbound Chat Capability

Ability to send outbound chats with either an automated message or manual ones when customers are on certain pages of the website or complete certain actions
about 2 years ago in Live Chat 2 Backlog

Notifications / new message sound for chat visitors

Each time we send a message to the customer, a notification sound should alert them. This will enhance our ability to offer effective support, enabling them to respond promptly to our messages.
almost 2 years ago in Front Chat 0 Backlog

View Contacts on Mobile App

No description provided
over 1 year ago in Contacts / Mobile 1 Backlog

Exportable data from Chatbot interactions

We include various open-ended questions in our chatbot flow, it would be useful to be able to export the chatbot responses into a spreadsheet for analytics.
over 1 year ago in Chatbots 0 Backlog

Multi-select dropdown field type for Collect teammate answers in macros

Allow multi-select dropdown prompt type as a teammate answer option in macros, so that teammate can select multiple values in the dropdown.
8 months ago in Macros 0 Backlog

Notification or indicator for emoji reactions

No description provided
almost 4 years ago in Notifications 1 Backlog

Create invite based on conversation recipients/participants

No description provided
almost 4 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog