It would be extremely helpful if we had the option to create discussion templates similar to the available email template function. Our team uses discussions to log various project statuses across multiple aspects of our business as shown in the i...
Create Marketing Hub in KB for New Articles or Most Viewed Articles
We're looking for a place to surface new articles or most viewed articles such that people who visit really consistently can quickly see the newest content or most relevant content.
Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
Suggest knowledge base links in chat based on key words
When using the website chatbot, it would be awesome when a "key word" from a knowledge base article is used in the question to populate with "does this answer your question" and the article link. Then if it doesn't they can keep typing in the chat...
I'd like to request that the pinned-comment notification icon be moved to the bottom. It's essentially never noticed by anyone where it is currently, so pinned comments are only useful if you remember that something was pinned or think to randomly...
☐ Just like this Idea window editor ☐ It would be nice to have the ability to create tasks under new discussions ☐ so i don't have to use Asana just for project tasks needed ☐ discussions added to Inboxes might just be enough for me not to need a ...