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"send later and snooze" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Hide draft from drafts folder if scheduled to send later (or in different tab)

No description provided
over 1 year ago in Shared drafts 0 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
about 3 years ago in Conversation/inbox permissions 0 Backlog

SFDC Integration - Support Platform only licenses

Support Platform only licenses in the Salesforce sidebar plugin
about 3 years ago in Existing integrations 0 Backlog

Screenshot & annotation functionality in knowledge base

When writing articles in Front knowledge base, allow for screenshotting and annotating them directly in the article
over 1 year ago in Knowledge Base 0 Backlog

Drag and drop attachment from S/MIME message

No description provided
over 3 years ago in Composer 0 Backlog

Include attachments when using the forward shortcut to fwd mail

No description provided
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Leave a "tombstone" for deleted messages + comments

No description provided
over 3 years ago in Composer 0 Backlog

Company-wide setting for default meeting length

Ability for a company admin to set a default meeting length for the whole organization. Can be changed by users when they create individual invites.
almost 2 years ago in Cal/scheduling efficiency 0 Backlog

Track calendar/shift/business hour in time metrics at all times

Instead of tracking only one timer we should track for all our timers: - Calendar hours (actual time that passes) - Business hours (time within business hours) - Shift hours (time when the teammate was shifted, which can be different from business...
over 2 years ago in Business Hours and time measure 0 Backlog