Admin Experience

Problem Workspace admins with teammate management permissions can add new licenses, causing unexpected budget overruns. Company admins must choose between granting team autonomy and maintaining budget control. Request Restrict the ability to add n...

Problem Data retention policies apply to all conversations indiscriminately, with no way to exclude specific conversations that should be preserved. Request Allow admins to scope data retention policies using filters such as tags, contacts, domain...

The majority of our company's tags are only visible to specific inboxes. If a new tag is added during rule creation it is automatically made visible to all inboxes which adds a manual, often forgotten step of editing the tag after it's been created.

Add ability to change the default icon color of a teammate when they have not added a photo.

We currently have all our IT staff listed as company admins to handle company rules, developer options, company tags, etc. However, I don't want to give them access for other resources like billing, financial info or company preferences. We need g...

As a Front Admin, I want to be able manage my teammates' sidebar.

Problem The teammate list in company settings has no filtering capability, making it difficult to locate specific teammates in large organizations. Request Allow the teammate list to be filtered by attributes such as workspace, status, or other re...

Problem Only company admins or those with full teammate management permission can change another teammate's out-of-office status. This requires granting overly broad permissions just to handle availability. Request Introduce a dedicated permission...

Problem Front may display only sender names without email addresses, making it harder to identify phishing attempts where display names are spoofed. Request Provide a setting to always display the full email address alongside the sender name, so t...

Allow admins to design shared signatures where the image is individualised to the teammate. The image may be personal like a headshot or signature, or could be dependent on the team they belong to. This could be achieved through a new "image type"...