ADD A NEW IDEA

All ideas

Showing 1677

Ability to print and have the pop up screen close after it is done printing.

When printing or synergizing emails, there is a pop up screen that comes up. It does not automatically close after the file is printed.
over 1 year ago in Printing 0 Backlog

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
over 1 year ago in Tags 0 Backlog

Expose Conversation Seen information for teammates via the API

Would like the addition of an API endpoint for Conversation/Message opened. This datetime is briefly referenced in the Analytics Report for Handle Time. This would be useful, in at least one way, for capacity analysis by measuring how much time a ...
over 1 year ago in Developer Platform 0 Backlog

Forward email as an attachment

Suggestion to be able to forward an email as an attachment in another email
over 1 year ago in Core Product Experience 1 Backlog

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 0 Backlog

Shared Inbox Company Rules

Would love to have the ability to generate company rules, such as SLAs, company wide but geared towards specific shared inboxes. The intention is to create uniformity in company based rules as opposed to individual shared inbox rules.
over 1 year ago in Workflows 0 Backlog

Differentiate Trash and Spam statuses when using API (both are "deleted")

Trash emails are email that us (humans) deleted, but the Spam emails are emails that were deleted automatically in Gmail (in our case) and, when brought to Front, were automatically moved to Spam. However that spam classification does not always w...
over 1 year ago in Developer Platform 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
over 1 year ago in Contacts 0 Backlog

Add option to display subject line in drafts automatically

Sometimes we need to amend the subject line and it would be helpful to be able to choose to see it automatically in drafts rather than having to manually open it each time.
over 1 year ago in Shared drafts 0 Backlog

Contact Lists Specific to Users

It would be helpful to be able to limit contact lists to only certain teammates. We have contacts will similar names and other departments accidentally send to the wrong address at times.
over 1 year ago in Contacts 0 Backlog