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2
VOTE
Application Webhooks: Configure which inboxes to receive notifications from
As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...
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Backlog
2
VOTE
Require the user to send a message before there is a push message from the chat widget launcher icon
Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...
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Backlog
1
VOTE
[activation] Option to stop the daily email notification
Situation When admins are setting up an AI tagging rule, they receive daily email notifications informing them of new message samples that need validation. However, in cases where they either do not complete the training process or no longer requi...
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2
VOTE
Dedupe rule notifications when inbox is delegated
I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...
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2
VOTE
2
VOTE
To be able to bookmark where you are in a shared mailbox
If you are scrolling through messages in a shared mailbox, and you get a notification into your personal inbox of a message, when you then click on your personal inbox to read the email and then afterwards go back to the shared mailbox, you lose y...
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Backlog
2
VOTE
Add "View in Front" button to header or hyperlink subject line
For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...
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Backlog
2
VOTE
Support Messaging Services SID for mesages sent via Twilio
We are not currently able to set a messageId when sending messages via a Twilio channel. As described below, without using a messageServiceId this will result in message blocking by Twilio. I suspect this may be something that should be implemente...
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2
VOTE
2
VOTE