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4
VOTE
2
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5
VOTE
Ability to add tags to both contacts and accounts (like conversation tags)
It would be helpful to be able to add tags across contacts and accounts, similarly to how we can tag conversations. This would be especially helpful if we could create dynamic contact lists based on these tags or other custom fields.
0
Backlog
4
VOTE
Pass custom conversation fields through Front Chat SDK
I'd like to be able to pass custom conversation fields through the Front Chat SDK. Currently it only allows me to pass custom contact fields through. This is problematic because sometimes the fields will be specific to that conversation, and I don...
0
Backlog
3
VOTE
Improve UI to manage multiple channels in Inboxes
Each individual team could be working with upwards of 50 customers, so when we are looking to link each client email domain to one shared inbox, the current UI makes it very difficult to manage and review. Similarly for setting Rules, there is no ...
0
Backlog
1
VOTE
[App Objects] Filter Rule Trigger by App Object Type
When creating a Rule with a App object is added trigger, it's tricky to specify which app object we want to trigger the rule for. Similar to the additional options provided in rule triggers like Comment Added or Custom field updated, it would be h...
0
Backlog
1
VOTE
2
VOTE
8
VOTE