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Status Launched
Created by Guest
Created on Jan 11, 2024

Conversation custom fields in Search

Add conversation custom fields as a filter in search (ideally in the search from the UI - refer to screenshot attached).

Today we have a way to search by conversation custom field (which is already helpful) but it's pretty technical and hard for end users to keep the syntax in mind (custom_field:"Priority=Medium")

The expectation is being able to do the search by data type (string, date, number etc.).

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