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Contacts Shared By Inbox

Currently there's private and public contacts. However, we have several different shared inboxes having to weed through all the contacts to send a message. Can contacts be saved to a shared inbox or multiple shared inboxes -- then you only have ac...
almost 2 years ago in Contacts 2 Backlog

Include outbound (my replies) emails in "newest" sort in personal inbox

Today's Options: The "newest" sorting allows users to always get the latest email on top, but outbound emails (my replies) are excluded from being considered "new". My replies do appear on top on the "newest unreplied" sorting, but then I don't ge...
almost 2 years ago in P2 display - conversation list 0 Backlog

Custom table in Analytics

Ability to create a custom tables in Analytics by selecting metrics used, columns and lines content.
almost 2 years ago in Analytics - Widgets - Tables / Analytics Exporting Data 0 Backlog

Default sending field to BCC for an inbox

Suggestion to have bcc field as default when creating message (new or forwarding, replying)
over 2 years ago in Composer 1 Backlog

[context] Customizable templates for AI compose

When using AI compose, I want to have more granular control over the template, including whether or not to include a closing signature.
over 1 year ago in AI / AI compose 0 Backlog

Language support: Polish

Grammar checking in emails in Polish. Autocorrection working the same as in gmail. The whole system translated to Polish
over 1 year ago in Client Platform 0 Backlog

Dynamic Objects: "Only identify text patterns in messages" Option

Include option to:"Only identify text patterns in messages" Reduces spam in comments when users do not need the context every time the ID is mentioned.
12 months ago in Dynamic objects 0 Backlog

Dialpad SMS - Send text message to multiple clients

This feature is available with twilio SMS, but it would be very useful to send the same text message to many clients and have each one sent separately in a different conversation. Similar to the way sequences work, but with text. We run a service ...
over 1 year ago in Developer Platform 0 Backlog

Allow Slack channels to be named during channel setup

This is about an update you made to the Front integration, and more precisely, about the Slack integration to Front. We are spending so much time and steps now. It's very inconvenient as we use the integration a lot for our clients' channel. Befor...
over 1 year ago in Admin Experience / Existing integrations 2 Backlog

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.
almost 1 year ago in WhatsApp 0 Backlog