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Hide my auto-responder messages from conversation threads

No description provided
about 4 years ago in P3 display 1 Backlog

Customize the aggregation of a metric in Analytics

Aggregate metrics by median/percentiles, not only averages
over 3 years ago in Analytics - Times - max min median / Insights 0 Backlog

Resize and convert files natively

Automatically convert and resize files without needing to leave Front. I.e. Scenarios I have a PDF receipt that I want to text to a customer. Twilio doesn't allow a PDF attachment, so we want to automatically convert it to a JPG image when sending...
5 months ago in Core Product Experience 0 Backlog

Pass date DV into Connector

Be able to pass date DV into Connector input field
5 months ago in Developer Platform 0 Backlog

Teammate Phone Field

We've integrated SMS into the platform, but there's no "phone" field on teammates, any plans to add those?
5 months ago in Admin Experience 0 Backlog

Automatically empty trash after 7 days

Make sure customer data is not being stored indefinitely and unnecessarily by automatically hard-deleting conversations that have been in the trash for 7 days. This is already possible today, but only by activating the data retention policy featur...
over 3 years ago in Data retention 0 Backlog

Manually select "from" filed on composer

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.
5 months ago in Core Product Experience 1 Will not do

Calendar Default Visbility

Defaulting calendar settings to at least "allows teammates to see each other’s free/busy information but not the details of their events".
5 months ago in Core Product Experience 0 Backlog

Hide CSAT links on WhatsApp conversations

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.
over 2 years ago in CSAT 0 Backlog

Change sender line name back to my actual name instead of "Me"

It is very difficult to find emails when they are all listed as "Me". Can we please change them back to the name?
over 2 years ago in Core Product Experience 0 Backlog