All ideas

Showing 1700

[activation] Option to stop the daily email notification

Situation When admins are setting up an AI tagging rule, they receive daily email notifications informing them of new message samples that need validation. However, in cases where they either do not complete the training process or no longer requi...

5 months ago in AI / AI tagging 0 Backlog

3 VOTE

SEO support for knowledge base

Please comment what sorts of search engine optimization support you are interested in when voting.

over 1 year ago in Knowledge Base 0 Backlog

3 VOTE

Hubspot / Salesforce CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)

over 1 year ago in Contacts / Existing integrations 0 Backlog

2 VOTE

Fine Tune Teammate Invite Permissions (restrict to Company Admins)

As a company admin, I would like to delegate a few tasks to the Workspace admins while limiting their ability to add/invite new teammates to Front.

10 months ago in Increase granularity of admin permissions 0 Backlog

9 VOTE

Simplify searching through different inboxes

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results

almost 4 years ago in Search location 0 Backlog

2 VOTE

Get notification when someone reacted to your comment

It is a good idea to add the ability to get a notification when someone reacts to your comment. Sometimes users reacted with a Like instead of answering you. In this case, you can miss the positive reaction to your comment as there are no notifica...

11 months ago in Comments / @ mentions 0 Backlog

9 VOTE

Define visibility order for tags

No description provided

almost 4 years ago in Core Product Experience 0 Backlog

7 VOTE

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.

about 3 years ago in Conversation/inbox permissions 2 Backlog

1 VOTE

[channel] Auto summarize for SMS, Chat

Being able to auto-summarize conversation thread for other channels than email

5 months ago in AI / AI summary 0 Backlog

8 VOTE

Merge conversations rule action

No description provided

over 3 years ago in Rule actions 0 Backlog

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