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Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
almost 2 years ago in New integration requests / Plugins 0 Backlog

An option to hide/minimize OOO replies from recipients

Users would like an option to hide/minimize OOO auto-replies from threads to see a clearer history of interactions.
over 1 year ago in Vacation responders 0 Backlog

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
almost 2 years ago in Core Product Experience / Tags 1 Backlog

Lock down Make inbox visible to analytics button

Under inbox settings, anyone can toggle option to make inbox visible to analytics. Have had users toggle this off themselves when we want forever on. There is no way to audit this outside of seeing they are not on report so then we miss on their r...
18 days ago in Admin Experience / Insights 0 Backlog

[scale] AI tagging for individual inboxes

No description provided
9 months ago in AI / AI tagging 0 Backlog

Select Jira reporter in macro input capture

When building a Jira issue-created macro, we can't let the agent select which Jira teammate it should be assigned to.
about 1 month ago in Developer Platform / Existing integrations 0

Customize Jira comment behavior in Front

Every time someone comments on a Jira Ticket, ALL tickets linked to the issue are opened in our Front inbox. Ideally, we would need the comment to be sent to the ticket (& thus only that ticket should open again) where the Jira issue was origi...
about 1 month ago in Developer Platform / Existing integrations 0

Delete/trash conversation keyboard shortcut

Allow the keyboard shortcut for deleting or trashing a conversation to be customized, instead of just the "Delete" key on the full keyboard.
2 months ago in Core Product Experience 0 Backlog

Create & view events from ICS files

No description provided
over 3 years ago in Create New Event 10 Backlog

Ability to hide all comments from a conversation

Ability to toggle a view so that you can only see the email messages and not the internal comments.
about 2 years ago in Comments / @ mentions 0 Backlog