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Filtering search on conversations with a single participant

Would help when I'm looking for a 1:1 discussion for instance, instead of surfacing all team discussions where this person is included
9 months ago in Filters 1 Backlog

Granular inbox and channel permissions

Have the ability grant shared channel group level permission but not Inbox level permission. This is to avoid giving permissions to send messages from a shared inbox but let a user re-authenticate a channel.

Secondary time zone

Display secondary time zone in calendar, and world clock.
about 1 year ago in Schedule - manage your calendar 0 Backlog

Increase the Merge conversation message limit - 100 is too low

Merging conversations is my favorite Front feature and we use it extensively. We've recently come up against the 100 message limit (15 people on an email chain and 4 support engineers can hit 100 messages VERY quickly). 100 Message merge limit has...
over 2 years ago in Merge / privacy leaks / threading 0 Backlog

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.
over 2 years ago in Developer Platform 1 Backlog

Calendar notifications sent by an email and as a pop up

This would be really helpful if calendar notifications can be sent also as an email. Many times I get pop-up notifications on my computer, but if I am really busy I just click the x and get on with what I was doing. Often time resulting in that ev...
over 2 years ago in Event notifications 0 Backlog

Analytics - Hourly breakdown of assigned chats

As a support leader, I would like to see an hourly breakdown of all chats that have been assigned to my team/
about 1 year ago in Insights 0 Already available

Pin message to top of a conversation

No description provided

Scheduling Meeting Polls

Ahead of scheduling the meeting, allow for a link to be sent out to multiple people with multiple time options so that everyone can weigh in and give their preference on a meeting time. From there, the organizer then choose to schedule the meeting...
over 2 years ago in Calendar - other 2 Backlog

OneDrive Integration

No description provided
over 4 years ago in New integration requests 0 Backlog