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[Dynamic Variable] Access "now()" timestamp

In building some rules/macros, I want to access the current timestamp. For example, I want to create a tag prefixed with the current date; "[2025-03-25] {generated-tag-name}". At present, you can fetch a timestamp from attributes like the message ...

Change Private Tag to Shared

Have the ability to change a once private tag to a shared tag.
14 days ago in Core Product Experience / Permissions 0 Backlog

Live Dashboard - Teammate Filter

As a manager, I want to be able to filter the Live Dashboard by Teammate to see how many conversations are Open and Waiting. Right now, I can only see #Open in the Assigned teammates table, but I'm unable to determine whether or not that includes ...
5 months ago in Live dashboard 0 Backlog

[KB insights] Front Analytics Reporting for Knowledge Bases

Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB. It's possible to view some of this info...
over 1 year ago in Insights / Knowledge Base 0 Backlog

Macros available in Company settings

Ability to create macros at the company level, allowing them to be deployed across multiple workspaces and initiated from individual inboxes.
8 months ago in Macros 0 Backlog
108 VOTE

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
about 4 years ago in Managing/Updating Events 11 Backlog

Lock down Make inbox visible to analytics button

Under inbox settings, anyone can toggle option to make inbox visible to analytics. Have had users toggle this off themselves when we want forever on. There is no way to audit this outside of seeing they are not on report so then we miss on their r...
15 days ago in Admin Experience / Insights 0 Backlog

Support Viewing Microsoft 365 Group Calendars

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
over 1 year ago in Cal Collaboration / Calendar View 5 Backlog

Allow drafts to be tagged

The ability to tag drafts would be useful so that the user is allowed to "sit" on an email for a while, and not forget to tag it after sending. Currently, the only way to apply a tag to a draft is to schedule it for sending later, and then cancel ...
almost 2 years ago in Shared drafts 1 Backlog
106 VOTE

Expand Dark Mode to the rest of the UI

Calendar User settings
about 4 years ago in Other (CPX) 0 Backlog