All ideas

Showing 1472 of 1472

2 VOTE

Ability to export contacts of sequences

No description provided

8 months ago in Contacts 0 Backlog

1 VOTE

Vacation responder to reply to full recipient list instead of just the inbound contact.

No description provided

8 months ago in Vacation responders 0 Backlog

1 VOTE

Display more detailed hour info

We noticed that when using the "hours since an email was sent", it seems to round up to 1 day after about 19 hours. There is a big difference between 19 hours and 24 hours, and we often use the 1d to see at a glance if our queues are backed up bey...

8 months ago in Core Product Experience 0 Backlog

2 VOTE

Increase the number of steps possible for each chatbot

There is a limit of 400 steps for each chatbot. This makes it difficult to extend the chatbot with other roots and localize it.

9 months ago in Live Chat 0 Backlog

1 VOTE

Slack thread replies as notes

We have a #front-inbox chanel which is a stream of incoming front tickets. This is a channel, but just a destination for alerts. However, if someone replies to those threads, it is not tracked as a note. I think it would be AWESOME if a slack thre...

9 months ago in Other channels 0 Backlog

1 VOTE

Update rules to recognize tags added from the Front API

Background I was fixing an issue where a notification rule for a broker wasn't working. The rule was supposed to notify him when his team's tag was added to an email in our invoices inbox. This tag is added programmatically through an API, and we ...

9 months ago in Developer Platform 0 Backlog

2 VOTE

Toggle Message Quote - Keep In Same Location

At the moment, to expand the quoted text / history below, the three dots move to the bottom of the email chain to be able to collapse it again... I'd love for that to just stay where it is after I expand the quoted text so I can collpase it withou...

9 months ago in Composer 0 Backlog

1 VOTE

Sound notification for discussions

Having an audible alert for discussions to leverage them more of an instant messenger. Potentially getting rid of slack and other more im type tools.

9 months ago in Core Product Experience 0 Backlog

4 VOTE

Vonage Integration

Use Vonage like Twilio to connect into WhatsApp. I'm not sure if this would be worth exploring as we look at expansion in Europe. Client in Germany brought this up.

9 months ago in Developer Platform 0 Backlog

1 VOTE

Boost.ai Integration

No description provided

9 months ago in Developer Platform 0 Backlog

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