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Option to Send Knowledge Base Articles in Discussions

Having the articles from the KB be available to be sent via email (the same as email templates) is something that I think is really great. We have a company agreement that we don't actually send emails internally, we use Discussions within Front f...
over 1 year ago in Knowledge Base 0 Backlog

Track how many chat visitors click on links provided in chatbot flow

It would be helpful to be able to track how many chat visitors click on links provided in chatbot flow to see if the resources are helpful or not.
over 1 year ago in Chatbots 0 Backlog

Chatbots: Ability to combine certain options in a multiple choice question

Currently every multiple-choice option creates a new path. It would be helpful to be able to combine a subset (or all) of the multiple-choice option paths so we don't have to duplicate a path for each option.
over 1 year ago in Chatbots 0 Backlog

Save files to Google Drive

No description provided
over 3 years ago in Existing integrations 1 Backlog

Automatically Archive Calendar Invite after RSVP

When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)
almost 2 years ago in Cal/scheduling efficiency 0 Backlog

Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
almost 4 years ago in Message templates 1 Backlog

Customize sound (volume and type) of notification

No description provided
over 3 years ago in Desktop / Live Chat / Notifications 0 Backlog

Add ability to disable autocorrect emojis

Front has a feature that autocorrects certain punctuation to emojis. I would like the ability to disable this feature. I frequently use certain URLs and file paths which autocorrect to emojis. Which, as you can imagine, I don't want to happen. Ple...
11 months ago in Core Product Experience 1 Backlog

Jira Service Desk integration

https://www.atlassian.com/software/helpdesk-software
over 1 year ago in New integration requests 2 Backlog

Exportable data from Chatbot interactions

We include various open-ended questions in our chatbot flow, it would be useful to be able to export the chatbot responses into a spreadsheet for analytics.
about 1 year ago in Chatbots 0 Backlog