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Status Backlog
Categories Knowledge Base
Created by Guest
Created on Sep 8, 2023

Option to Send Knowledge Base Articles in Discussions

Having the articles from the KB be available to be sent via email (the same as email templates) is something that I think is really great. We have a company agreement that we don't actually send emails internally, we use Discussions within Front for all our internal interactions. It would help us greatly if we could have the same functionality of sending KB articles but within Discussions. Is that something that could be made available to us?

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