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View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
almost 3 years ago in Core Product Experience 0 Backlog

Segregate Shared Contacts by Workspace

Currently, shared contacts are shared with everyone in the company rather than by workspace. I'd like to be able to separate out shared contacts to specific workspaces, rahter than to everyone, to avoid confusion and support our security team's le...
almost 2 years ago in Contacts 1 Backlog

Support BIMI (Brand Indicators for Message Identification)

about 1 year ago in Compliance & security 0 Backlog

Ability to chat with other teammates within Front

Similar to Google Chat which can be used within Gmail, have the ability to chat real-time with other teammates in Front (not including discussions)
over 2 years ago in Core Product Experience 1 Backlog

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...
almost 3 years ago in Access - what's accessible or visible to whom in P3 0 Backlog

Admin Settings in Mobile App

Admin Settings in Mobile App
9 months ago in Admin Experience 0 Backlog

Offer live chat for internal agent support

Ideally I would like to have an internal AI chatbot for our agents to find information faster, not necessarily an external feature.
almost 2 years ago in Live Chat 0 Backlog

TikTok channel integration

No description provided
over 4 years ago in New integration requests 5 Backlog

Save files to Google Drive

No description provided
over 4 years ago in Existing integrations 3 Backlog

Automatically Archive Calendar Invite after RSVP

When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)
almost 3 years ago in Cal/scheduling efficiency 0 Backlog