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Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
14 days ago in Existing integrations 0 Backlog

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
2 months ago in New integration requests 0 Backlog

Quick survey on KB article to rate if article was helpful or not and share feedback

As an admin, it is important to me that end users/my customers, can advise if a help article in the KB solved their issue or not. I want them to be able to explain if it was not helpful. That way I can update the article for future queries and kee...
3 months ago in Knowledge Base 0 Backlog

Internal Email Quick Response/Suggested Response

no longer a need to say “Thank you” or acknowledge e-mails internally. Give a “Thumbs-up”, a “heart” or other emojis on an e-mail by clicking the below button. Or Front suggest a response to choose from. It is similar to Teams
10 days ago in Compose - write efficiently with quality 0 Backlog

Set default attachment size for custom SMTP channel

Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...
10 days ago in Attachments / Email channels 0 Backlog

Message templates - variable in Subject field

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.
25 days ago in Admin Experience / Message templates 0 Backlog

Show suggested articles in email composer when responding to customers

Receiving suggestions for KB articles to include in an email reply email in the Front composer (based on keywords, AI, etc.)
2 months ago in AI / Knowledge Base 0 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
8 months ago in P1 navigation - left pane / Tags 2 Backlog

Google Task Integration.

Ability to add Google Tasks and get alerts on comments.
6 days ago in New integration requests 0 Backlog

CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
17 days ago in Contacts / Existing integrations 0 Backlog