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Export message templates to CSV

Provide an overview off all message templates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 2 Backlog

Ability to delete a knowledge base

Today, users can delete all the content in a KB and rename it or they can unpublish a KB but there is no way to delete it entirely
over 1 year ago in Knowledge Base 3 Already available

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields
almost 2 years ago in Navigate - find your work 1 Backlog

Display timezone of reports in Analytics

Metrics are affected by the user's timezone. Users in different timezones will see different values, but have no clear way to notice why.
4 months ago in Insights 0 Backlog

Notification or indicator for emoji reactions

No description provided
over 3 years ago in Notifications 1 Backlog

Create invite based on conversation recipients/participants

No description provided
over 3 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog

SSO for Gated Knowledge Base

Customer wants to utilize Gated KB for internal employees that are not Front users. SSO makes this much easier to maintain.
6 months ago in Knowledge Base 0 Already available

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.
about 2 years ago in Internal discussions 0 Backlog

Ability to initiate 1:1 WhatsApp conversation with more than one person at a time

No description provided
over 1 year ago in Existing integrations 0 Backlog

Add feature to see members of a distribution list

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...
over 1 year ago in Accessing / Organizing Data / Triage - get to inbox 0 0 Backlog