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Microsoft Teams <> Front OOO Sync

Native two way sync between Teams and Front OOO status. Toggling OOO in Teams would toggle OOO in Front and vice versa. (Behavior between Teams and Outlook today)

almost 2 years ago in New integration requests / Workflows 1 Backlog

2 VOTE

Notifications on app being disabled

As a partner developer, I need to know when a user disables my app in the Front UI. It would be helpful to receive a webhook notification on these events so I can handle appropriate actions on the disable event within my backend. Looking for somet...

4 months ago in Developer Platform / Existing integrations / Partner Integrations 0 Backlog

3 VOTE

Secondary time zone

Display secondary time zone in calendar, and world clock.

5 months ago in Schedule - manage your calendar 0 Backlog

4 VOTE

[accuracy] Similar conversations feedback loop reinforcement

Similar conversations lack of accuracy.Ideas: Allow to remove "similar" results and use this as training signal to improve the accuracy

7 months ago in AI / AI similar conversations 0 Backlog

12 VOTE

[channel] AI Compose for SMS, Chat, custom

No description provided

over 1 year ago in AI / AI compose 2 Backlog

8 VOTE

Offer live chat for internal agent support

Ideally I would like to have an internal AI chatbot for our agents to find information faster, not necessarily an external feature.

about 1 year ago in Live Chat 0 Backlog

9 VOTE

Exportable data from Chatbot interactions

We include various open-ended questions in our chatbot flow, it would be useful to be able to export the chatbot responses into a spreadsheet for analytics.

over 1 year ago in Chatbots 0 Backlog

2 VOTE

Filter irrelevant tags out of Analytics' tag tables

The tag report shows either all tags on the filtered conversations, or only the tags used in the filter. Customer would like to define a list of tags that they filter out of the table

4 months ago in Analytics - Breakdown - Tags / Analytics - Widgets - Tables 0 Backlog

3 VOTE

Analytics - Hourly breakdown of assigned chats

As a support leader, I would like to see an hourly breakdown of all chats that have been assigned to my team/

5 months ago in Insights 0 Already available

4 VOTE

Assign Front Academy Courses/Paths

Customers want to be able to programmatically assign specific Front Academy courses to users. For example, when a new user is added to Front, they want a series of courses to be assigned to them.

7 months ago in Activation 0 Backlog

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