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RingCentral integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Notifications on app being disabled

As a partner developer, I need to know when a user disables my app in the Front UI. It would be helpful to receive a webhook notification on these events so I can handle appropriate actions on the disable event within my backend. Looking for somet...
3 months ago in Developer Platform / Existing integrations / Partner Integrations 0 Backlog

Support BIMI (Brand Indicators for Message Identification)

5 months ago in Compliance & security 0 Backlog

Admins can filter the teammate list

From Company settings > Teammates, allow the list of teammates to be filtered by certain attributes. Please leave a comment with details on what you would like to filter on and for what purpose.
over 1 year ago in Teammate management 2 Backlog

Filter irrelevant tags out of Analytics' tag tables

The tag report shows either all tags on the filtered conversations, or only the tags used in the filter. Customer would like to define a list of tags that they filter out of the table
3 months ago in Analytics - Breakdown - Tags / Analytics - Widgets - Tables 0 Backlog

Improvements to Shift scheduling

Rather than only supporting recurring weekly shifts, add calendar shifts so that customers can plan holidays, changes in schedule week over week, etc.
about 4 years ago in Teammate availability / Workforce management 0 Backlog

Admins can create team vacation responders

Admins can specify when a team will be on vacation and define the dates and responder. This could be achieved by selecting certain teammates, or potentially an inbox setting.
over 1 year ago in Teammate availability 0 Backlog

"Waiting" & "Resolved" Tabs in Personal Section

No description provided
5 months ago in Core Product Experience 0 Backlog

Ability to delete a knowledge base

Today, users can delete all the content in a KB and rename it or they can unpublish a KB but there is no way to delete it entirely
over 1 year ago in Knowledge Base 3 Already available

Ability to pin calendars of users who are not in Front

In the left panel of the calendar view, users should be able to pin calendars of arbitrary, non-Front user calendars if they have the permission to view them
almost 2 years ago in Calendar View 0 Backlog