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about 1 year ago in Knowledge Base 0 Already available

[language] Add Chinese to AI Translate options

Given Chinese is one of the most commonly used language, it would be highly beneficial to us (and any other companies with a China presence) to also include Chinese as an option under Compose with AI's "Translate" function. Of all the languages av...

4 months ago in AI / AI compose / AI language 1 Backlog

2 VOTE

Dedicated Snooze permission

Restricting who can snooze without blocking archive permission.

2 months ago in Admin Experience 0 Backlog

17 VOTE

Improved Assignment Queues

Giving Admins more confidence that no conversations are left behind thanks to rules. Front already supports queuing conversations that cannot be assigned immediately but we want to make improvements to the experience: giving Admins visibility on t...

over 1 year ago in Assign / Workflows 0 Backlog

21 VOTE

Sent items in shared inboxes

Ability to see Sent items from Shared inboxes

almost 2 years ago in Core Product Experience 1 Backlog

3 VOTE

More granular API / OAuth token scopes

At present, Front API/OAuth tokens have very wide permissions, such as the "Shared Resources" token scope allowing read+write access to all shared resources. To help improve security, it would be great to support more granular scopes such as read/...

3 months ago in Core API / Partner Integrations 0 Backlog

3 VOTE

Channel setting: reply-to header

Allow to set a value to the reply-to email header when creating a new email - at least when we create that email through api : https://www.getresponse.com/help/reply-to-field.html

3 months ago in Admin Experience / Core API 0 Backlog

10 VOTE

Make Calendars available in Shared inboxes

We're often using user-email-accounts for shared inboxes / channels. However, we cannot use the calendar function as a "shared calendar". A support of this would be much appreciated because it also happens that we are using Gmail for user inboxes ...

11 months ago in Core Product Experience 1 Backlog

26 VOTE

[Contacts permissions] Different access levels for contacts

Allowing different teammate groups to have different access levels for shared contacts

over 2 years ago in Accessing / Organizing Data 1 Backlog

21 VOTE

Ability to select multiple attachments

Ability to select multiple files at once when attaching to an email

almost 2 years ago in Core Product Experience 1 Backlog

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