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Improving the Hubspot plugin

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...
over 2 years ago in Developer Platform 7 Backlog

Collect teammate answers: support images and attachments

Collecting attachment as answers to specific fields while triggering a macro, for easy handoff/escalation to another team Use TIC to upload an attachment Use macro action(s) to use the attachment
3 months ago in Macros 0 Backlog

Track API Tokens in Audit Logs

Track creation and deletion of App and API tokens on the audit logs.
about 2 months ago in Admin audit trail 0 Backlog

Option to keep email open for yourself upon assigning to someone on your team

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...
almost 2 years ago in Core Product Experience 1 Backlog

The ability to view & search within all rules that a company has

Giving admins the ability to have a top-down view of all rules that their company has. Would allow admins to search for specific rules based on their conditions.
about 2 years ago in Company rules 1 Backlog

Message templates - variable in Subject field

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.
over 1 year ago in Admin Experience / Message templates 0 Backlog

Account custom fields tagging

Ability to create custom fields for different accounts. Example, tagging a specific custom fields that only applies to only 1 account and cannot be associated to any other account.
about 1 month ago in Custom fields 0 Backlog

Provide a search function in a 3rd party system to select input in a macro

When choosing a macro to perform an application request, we want the ability to search for an object in a 3rd party system to maintain inputs against, or log inputs against. Example: a prospect, Shippeo, currently have a Gmail extension that allow...
8 months ago in Developer Platform / Macros 0 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
about 4 years ago in Developer Platform 0 Backlog

Rules for Discussions

Adding the ability to apply rules to Discussions in the same way rules can be applied to messages in inboxes. A new trigger for "discussion is added" or something along those lines so we can auto-tag/assign/archive discussions following the same w...
over 2 years ago in Workflows 1 Already available