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Ability to recall an email

Ability to cancel & retrieve an email after sending
over 4 years ago in Message headers / metadata 2 Backlog

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.
over 4 years ago in New integration requests 2 Backlog

[action] Auto Correct or suggest spelling and grammar suggestions

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...
about 1 year ago in AI / AI angel (QA before sending) / AI compose / Compose - write efficiently with quality 4 Backlog

Contact Whitelisting

It should be possible for a company admin to create a company wide contact whitelist so teammates cannot accidently mark important contacts as spammers.
3 months ago in Contacts 1 Backlog

[Import] Knowledge Base Importer for Confluence

A native importer for Confluence so that admins can directly import content from Confluence as opposed to using the CSV import or the API.
over 1 year ago in Knowledge Base 0 Backlog

Smart QA scores available in exports / API

No description provided
4 months ago in Exports, API and connectors 0 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
over 2 years ago in New integration requests 0 Backlog

Merge conversations with mixed types (eg. email and Front forms)

Unfortunately, there isn't currently a way to merge conversations when one is started as a form submission, and the other was started via email. The conversations have different "types" and are not compatible for merge, and we'd like to be able ...
over 2 years ago in Core Product Experience 3 Backlog

[scale] AI tagging for individual inboxes

No description provided
about 1 year ago in AI / AI tagging 0 Backlog

Salesforce plugin note improvements

The Front / Salesforce integration has a "note" section, but it only updates the deprecate "notes and attachments" section in Salesforce. Notes are now a standalone feature, so using the deprecated version means we end up having to duplicate notes...
4 months ago in Existing integrations 1 Backlog